Shipping policy
Shipping Policy
At Gizylu.com, we operate under a Print-On-Demand (POD) model. This means each product is custom-made for you after your order is placed. Below are the details of our shipping policy:
1. Processing time
Production and processing times usually take 3–7 business days before shipment. During peak seasons (such as holidays), this period may be slightly extended.
2. Delivery times
Estimated shipping times vary by destination:
- United States: 7–15 business days.
- Europe: 10–20 business days.
- Latin America: 12–25 business days.
- Rest of the world: 15–30 business days.
Please note that these are estimates and may be affected by customs delays, weather, or other factors beyond our control.
3. Shipping costs
Shipping costs are calculated automatically at checkout, based on destination and order weight. Occasionally, we may offer free shipping promotions, which will be clearly indicated on the site.
4. Order tracking
Once your order has shipped, you will receive an email with your tracking number and instructions on how to track your package.
5. Shipping address
It is the customer’s responsibility to provide a correct and complete shipping address. Gizylu.com is not responsible for undelivered orders due to incorrect information provided during checkout.
6. Customs and duties
International orders may be subject to customs duties and taxes, which are the customer’s responsibility. These charges are not included in product prices or shipping costs.
7. Delays
Gizylu.com is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control. However, we are always available to assist you in tracking your order.
8. Contact us
If you have any questions about your shipment, please contact us at support@gizylu.com.